PFamily

Legal

Terms of use

Last updated: 12 November 2026

Agreement

PFamily helps families preserve and share their genealogy. By creating an account or using PFamily you agree to these terms and to our Privacy policy. If you do not agree, do not use PFamily.

Your account

  • You must be at least 13 years old to create an account.
  • An account is for one person. Sign up only with your own email address, keep your password secret, and tell us if you think someone else is using your account.
  • You can only join a family whose admins have added your email address.

Family admins

Each family is run by its admins, who decide who can access it and are responsible for the accuracy of its records and for having the right to publish them to their family, including information about living relatives. Admins moderate content in their family and can restore or delete reported content.

Objectionable content: zero tolerance

You must not post, in tributes, suggestions, the forum, prayers or anywhere else, content that is:

  • abusive, hateful, threatening, harassing or bullying;
  • sexually explicit, violent or graphic;
  • defamatory, fraudulent, spam or misleading;
  • unlawful, or infringing anyone's privacy, copyright or other rights.

There is no tolerance for objectionable content or abusive users. Such content is removed and accounts that post it may be suspended or terminated, and their access to the family revoked.

Reporting and blocking

  • Report: every tribute, forum post and public prayer has a Report action. Reported content is hidden immediately and sent for review.
  • Block: Block author in the forum, or Block this person on a prayer in the ancestral hall, hides that person's posts, topics and prayers from you on every device; manage it under Blocked people. On tributes, Hide content from this person hides their tributes from you on that device.
  • Automatic filter: tributes, suggestions, forum posts, poll options and prayers containing abusive or obscene language are rejected before they are saved.
  • Review within 24 hours: the family admin, forum moderators and the PFamily team review reports within 24 hours, remove content that breaks these terms and act against the user who posted it.
  • You can also report content or a user by writing to letanphuoc@gmail.com.

Your content

You keep ownership of what you post. You give us permission to store, process and display it to members of your family as needed to run PFamily. You are responsible for what you post and confirm you have the right to share it.

Suspension and deletion

You can delete your account at any time (see the Privacy policy). We or your family admins may suspend or remove access for anyone who breaks these terms.

The service

We work to keep PFamily available and your data safe, but the service is provided "as is", without warranties, and may change or be interrupted. To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of PFamily.

App stores

If you installed PFamily from the Apple App Store, these terms are between you and us, not Apple; Apple is not responsible for the app or its content, and Apple's Licensed Application End User License Agreement also applies. The same applies to Google Play and its terms.

Changes and contact

We will update this page and the date at the top when these terms change. Questions: letanphuoc@gmail.com.